Privacy Policy pompa88 — Indonesia User Data Protection

Pompa88 is fully committed to protecting the privacy of all its members. This Privacy Policy transparently explains how we — as the operator of the pompa88 platform — collect, store, process, and protect the personal data you provide when using our services.

This document applies to all activities conducted through the pompa88 web platform at pompa88.vu, the pompa88 mobile app, and all official communication channels we operate. By registering as a member and using our services, you confirm that you have read and understood this Privacy Policy.

Pompa88 complies with applicable international data protection standards and is committed to continuously updating our data security practices in line with evolving technology and regulations.

We only collect data that is strictly necessary to operate the platform, verify member identities, and meet regulatory obligations. The following are the categories of data we collect:

Every piece of data we collect has a specific and legitimate purpose. Pompa88 does not process data for purposes unrelated to platform operations. The following are the primary purposes for which member data is used:

• Identity verification (KYC): Ensuring every member is at least 18 years of age and registered under a valid, verified identity in accordance with regulatory requirements.
• Financial Transaction Processing: Validating and securely processing deposits and withdrawals accurately to the correct accounts.
• Game Service Provision: Saving game preferences, presenting betting history, and ensuring session continuity across devices.
• Account security and fraud prevention: Detecting suspicious activity, preventing unauthorized access, and protecting the platform ecosystem from misuse.
• Service Communications: Sending transaction notifications, account updates, and important service-related information via email or app notifications.
• Promotions and VIP Program: Calculating loyalty points, determining promotion eligibility, and tailoring offers based on your playing activity.
• Platform Improvement: Analyzing usage patterns in aggregate (not individually) to develop features and improve platform performance.
• Regulatory Compliance: Fulfilling reporting obligations to the relevant authorities in compliance with applicable licensing requirements.

Pompa88 applies enterprise-grade data security standards to ensure your personal information is protected from unauthorized access, loss, or leakage. Our investment in data security is not a formality — it is an operational priority that receives dedicated budget and attention from our technical team.

• Transit encryption: All data transmitted between your device and pompa88's servers is encrypted using TLS 1.3 protocol with a 256-bit SSL certificate.
• Storage encryption: Sensitive data such as bank account numbers and KYC details are stored in encrypted format on our servers. Even pompa88 staff cannot view this data in its original form.
• Multi-layered Access Control: Access to the user database is restricted to specific personnel with legitimate operational needs, and every access is recorded in an audit log.
• 24/7 Security Monitoring: Our systems are monitored in real-time by a cybersecurity team to detect and respond to threats as quickly as possible.
• Regular Security Testing: Security audits and penetration testing are conducted routinely by independent third parties to identify and close potential security vulnerabilities.

Data Retention Period: Transaction and identity data is retained for the duration of the active account and for a defined period after account closure in accordance with regulatory obligations. Once the mandatory retention period ends, data is permanently deleted using secure, non-recoverable deletion methods.

Pompa88 does not sell, rent, or trade members' personal data to any third party for commercial purposes. Full stop. This is a non-negotiable commitment.

There are limited situations where we need to share data with certain parties, always to the minimum extent necessary and for legitimate purposes:

• Payment Service Provider: Data required to process transactions is shared in encrypted form with certified payment gateways. They are contractually bound not to use this data beyond transaction processing purposes.
• Identity Verification Authority: For the KYC process, identity data is verified through licensed third-party verification services that are subject to strict data protection standards.
• Relevant Regulatory Authority: In accordance with licensing obligations, we may be required to report certain information to gambling regulatory authorities or law enforcement agencies on the basis of a valid, legally compliant official request.
• Technical Infrastructure Provider: Hosting servers, CDN services, and technical infrastructure providers have limited access to encrypted data solely for the purpose of delivering platform services. All such partners have signed strict confidentiality and data protection agreements.

The pompa88 platform uses cookies and similar technologies to ensure optimal functionality and a better user experience. Cookies are small files stored on your device when you visit our site.

• Essential cookies: Required for core platform functions such as maintaining an active login session and loading language preferences. These cookies cannot be disabled without affecting platform functionality.
• Performance cookies: Collecting anonymous data on how visitors use the platform to help us identify areas for improvement.
• Preference cookies: Saving your personal settings such as display preferences and game settings so you don't need to reconfigure them each time you open the platform.
• Security cookies: Used to detect suspicious activity and protect your account from cyberattacks.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect platform functionality.

As a pompa88 member, you have the following rights over your personal data, which you may exercise at any time by contacting our support team:

Pompa88 strictly prohibits the use of the platform by anyone under the age of 18. We do not knowingly collect personal data from individuals below that minimum age. Age verification is conducted at registration and reinforced through KYC procedures.

If we discover or receive a report that data belonging to someone under 18 years of age has been collected in our system, that data will be immediately deleted and the account in question will be permanently closed. Parents or guardians who suspect their child has created an account at pompa88 are urged to contact our support team immediately.

As a platform operating internationally, some data may be processed or stored on servers located outside Indonesia. In all cases of international data transfers, pompa88 ensures that a level of protection equivalent to the standards applicable in Indonesia is maintained.

Data transfers to other countries are only made to partners who meet strict data protection standards and have signed contractual agreements ensuring data security in accordance with our commitments under this Privacy Policy.

Pompa88 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or developments in security technology. Any updates will be published on this page with the latest update date always clearly displayed.

For significant changes, we will provide proactive notification via email to the registered address or through an in-platform announcement. Continued use of Pompa88's services after an update is published constitutes acceptance of the latest version.

We recommend checking this page periodically. If you have any questions about changes made, our support team is ready to explain each update in plain, easy-to-understand language.